by Kevin Burton It’s been almost five years since Microsoft released Windows 11. Now, this humble blogger is on board. As I type this, I’ve been using it for maybe an hour. Did I come kicking and screaming to 11? Not exactly, but you can see I didn’t rush into it headlong and …
Tag Archives: customer service
Results To Pay $250,000 For Discrimination
by Caroline Colvin HRDive.com A Florida-based business services company must pay $250,000 to settle a disability discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission. The Results Companies, LLC, hired a blind person in Texas to be a telephone-based customer service representative for the company. The worker requested a screen reader so …
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Wendy’s Serves Up A PR Blunderburger
by Kevin Burton In the face of a consumer backlash, Wendy’s is trying to talk its way around plans to implement surge pricing. Wendy’s is the second-largest burger chain in the US, with 6,000 restaurant locations. Last week it announced it would begin fluctuating prices for its food products next year, depending on …
Here’s To Life In The Age Of Invisibility
by Kevin Burton The same little girl said a sunshiny “hi” to me twice in the grocery store Tuesday. This was astounding to me, since I am invisible. You make your circuits in a smallish store and you may cross paths with the same people multiple times. I gave the girl the …
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Make My Burger Plain Or Don’t Make It
by Kevin Burton Maybe you call it “the works” I call it the worst. I’m talking about the slimy toppings people put on their burgers. I mention burgers to follow up on my National Cheeseburger Day post (“White Castle, The Little Burger That Could,” Sept. 24). But you can extend this to other …
White Castle: The Little Burger That Could
by Kevin Burton Once again, White Castle burgers hit the spot! I found out last Friday that the next day, Saturday the 18th was National Cheeseburger Day. Too late though. I already had my blogs planned for the weekend. What to do? I thought it over carefully and came to conclusion …
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Important Research On Cows Peeing
by Kevin Burton Did you know cows can be potty trained? It’s not April first, please keep reading. This I would have never believed had I not heard it from the BBC. And I would have never read this had I not signed up for their newsletter. By all means kids, …
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