Welcome to My New Blog
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Featured
Introducing Page 7
by Kevin Burton My fifth grade teacher Mrs. Groves is the first one I can remember asking me what I wanted to be when I grew up. She asked the whole class. We took turns peering into the future with ten-year-old eyes. If memory serves I said I wanted to be a news moderator… Read more
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My Garbage-Time Greed In Fantasy Football
by Kevin Burton I’ve never seen the movie “Wall Street” but I’m here to tell you greed is good. Very good. In fantasy football. You can be excused if you didn’t watch the Thursday Night football matchup this week, between two bottom-feeder teams, Atlanta and Green Bay. Maybe you have a life,… Read more
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The Language Of Customer Service Explained
by Dictionary Scoop There’s a reason why certain phrases keep coming at us from public-facing workers across many industries. Decades of trial and error have taught brands which words will put customers at ease, which expressions to reach for, and which to avoid at all costs — such as “unfortunately” or “I don’t… Read more
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